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Trusted Sailor Faq Center

Trusted Sailor helps grow your business using customer reviews

Payments

TRUSTED SAILOR work helps you to collect, manage and promote real customer reviews. You can get started absolutely free by signing up for TRUSTED SAILOR work Free, no credit card required. Or if the Free package does not meet your needs you can sign up for a Standard plan.

With the TRUSTED SAILOR Free account you have 100 review invitations per month. When you exceed your 100 invites you will not be able to invite customers until the next month unless you sign up for the Standard plan. Otherwise, you will always have access to your account.

Suggestions

No, you do not have to pay anything when you sign up for a Free TRUSTED SAILOR account online. The Free account gives you limited access to our tools that will help you get started with collecting reviews from your customers. When you are ready for more access, please contact your TRUSTED SAILOR agent to upgrade your account.

You don’t need to be a technical wizard to integrate TRUSTED SAILOR. It’s as simple as copy and paste. We are happy to walk you through step by step and, if you need extra help, our Customer Success team will make sure you get TRUSTED SAILOR up and running smoothly.

In the time it takes you to make a sandwich, you can have TRUSTED SAILOR fully up and running. It's simply a matter of copying and pasting, e.g. pasting an email into a BCC field to use TRUSTED SAILOR Automatic Feedback Service.

Reccomendations

Yes, your data is 100% secure. Our software and infrastructure are regularly updated with the latest security patches. Our network is protected by an enterprise-class firewall, and all TRUSTED SAILOR plans include SSL encryption to keep your data safe.

Nothing, your reviews remain on your company profile page on TRUSTED SAILOR. They are here to stay.

We accept wire transfer, PayPal and major international credit cards including Visa, Visa Electron, JCB, MasterCard and Maestro.

Terms&conditons

TRUSTED SAILOR's starting contract is 12 months, prepaid. We're confident that you'll see results.

Give us a call on +1 844 661 9927 (US) if you have any questions or concerns. We'll take care of you.